![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
HIIIIIIIIIIIIII, I CAN HAS INTERNETS!!! NEVER LEAVE ME AGAIN
*falls on digitial ground and kisses it*
So, um, we can blame festivids. Well, and Verizon for not bothering to *check* and figure out there was a suspension on the account for excessive bandwidth. Which is stupid because the bill was entirely paid, including the overage. I guess there is some automatic switch which suspends or something I don't even know, I wasn't paying that close attention once 'we can lift that and get your internet back in about five minutes' ...which came after hyperventilating when everything else under the sun did not work, including going to the verizon store, whose idea of help was to shrug and tell us the modem was working fine, dunno what's wrong. Thank god for whatshisname on the tech help line who was the FIRST person to actually, y'know, CHECK (I guess because the account was in good standing, no one bothered to think it might be suspended).
That was really rambly, but I AM BACK, BABY. And I now have to be even more careful about my bandwidth, 'cause the dude told me that although my festivids watching pushed things over the edge, I've been over every month even though I've been *super* careful. Not careful enough, it seems. I guess 5 gb doesn't go very far at all :(
I LOVE YOU GUYS
*falls on digitial ground and kisses it*
So, um, we can blame festivids. Well, and Verizon for not bothering to *check* and figure out there was a suspension on the account for excessive bandwidth. Which is stupid because the bill was entirely paid, including the overage. I guess there is some automatic switch which suspends or something I don't even know, I wasn't paying that close attention once 'we can lift that and get your internet back in about five minutes' ...which came after hyperventilating when everything else under the sun did not work, including going to the verizon store, whose idea of help was to shrug and tell us the modem was working fine, dunno what's wrong. Thank god for whatshisname on the tech help line who was the FIRST person to actually, y'know, CHECK (I guess because the account was in good standing, no one bothered to think it might be suspended).
That was really rambly, but I AM BACK, BABY. And I now have to be even more careful about my bandwidth, 'cause the dude told me that although my festivids watching pushed things over the edge, I've been over every month even though I've been *super* careful. Not careful enough, it seems. I guess 5 gb doesn't go very far at all :(
I LOVE YOU GUYS
From:
no subject
From:
no subject
ILU
From:
no subject
From:
no subject
From:
no subject
Argh about the bandwidth thing though. I guess there's no way to get a higher limit? And for that matter, can they email you or something when you start to get close so you don't go over? I don't really know how these things work, but you'd think there'd be some way for them to let you know how much you're using.
From:
no subject
There..um, is a thingie that tells you how much you've used, but I turned it off? Because I was going over and my father was covering it, so I got sick of the pop up, and no one thought they'd suspend if they balance was current. Including the verizon people, apparently. 'Cause they kept looking at the account going 'it is current, so it must be a modem or a signal issue'
Ooops?
From:
no subject
*twirls you some more for good measure*
From:
no subject
I know, right? They should love me for last month. But from the sounds of it, it is an automated switch or something, 'cause the lovely dude on the phone who finally figured out it was suspended had a hell of a time lifting it since it was not a *person* who put the suspend on.
From:
no subject
From:
no subject
Speaking of Festivids, if you can upload those files at some point in the next few days, that'd be great. No pressure.
From:
no subject
From:
no subject
If I can't show your vid I'm going to pretend like it's there anyway, because that's what's right and proper.
From:
no subject
From:
no subject
From:
no subject
Oh my dear, we really have to return to our mountain hideaway so you can jiggle my door and blow through as much bandwith as you want.
*halo*
PS. Requested days off, got them. Must make reservations. *goes to do so*
From:
no subject
From:
no subject
From:
no subject
From:
no subject
From:
no subject
::snuggles::
::doesn't let go::
From:
no subject
From:
no subject
OTOH, GAAAAHHHHHHH, stupid bandwidth limits! And pardon me for sounding dumb, but isn't your account being "in good standing" and "suspended" sort of, well, contradictory? WTF, VERIZON??!
From:
no subject
YES, YES IT IS. Which was part of the reason this took so long to resolve. The account was the first thing *everyone* checked, saw that it was fully paid with no late fees and in good standing and moved right on to issues with the modem or connectivity. It was not until tonight I talked to someone who bothered to dig deeper and found the suspension, which was not put in place by a person in the first place. I DO NOT EVEN KNOW.
From:
no subject
*hugs you, just because*
From:
no subject
From:
no subject
From:
no subject
From:
no subject
I owe you an email, omg! *smoooooooooooooooooooshes*
From:
no subject
From:
no subject
From:
no subject
From:
no subject